From managing bookings and music playlists to social media and online reviews, the hospitality industry is getting more and more connected to enhance the customer experience. But what about hospitality teams to help with bar service?
During peak service times and seasonal surges, customer-facing bar teams need more support than ever. But in a time where it can be challenging to attract, train, and retain skilled workers, the industry needs to evolve. In this digital era, there is a fine balance to be struck between streamlining manual tasks and implementing tech-driven solutions to drive and support efficiency to help operators serve smarter!
Solutions, like the V AIR Connect app, can ensure that cocktails and mocktails still have that personal touch but are managed remotely. Connected to V AIR’s SMART+ and DREAM frozen drink machines, the intuitive app allows users to manage the machines from a smartphone via a Bluetooth connection. So, whether you have one machine or 10, the contents can be monitored and managed hands-free. To serve, drinks can be poured in seconds thanks to the easy-to-pour bayonetted tap. Service has never been simpler!
The user-friendly V AIR Connect app is a new way of working quickly, efficiently, and intuitively. Once the machine is connected, users can use the app to view or change the machines’ main working functions – from the mixing speed, mode, consistency, and temperature. The technology also offers instant information about the machine, at the touch of a button; and has been carefully developed to help reduce the amount of time needed to learn about the model, thus increasing the efficiency of staff in charge of the machine. To remove any further risk of user error, and to ensure data security, a PIN code can be set to limit connections to the machine to trusted personnel only. In addition, the parameters can be adjusted via the app when the machine display is locked, thus avoiding unwanted or accidental reconfigurations.
During service, such solutions can help small teams focus on customer care, rather than laborious tasks that no longer need to be manual. What’s more, as we evolve and a new generation of bar teams step into the industry, processes must also adapt and change to accommodate this new demographic, helping businesses be more progressive and move with the times. Furthermore, bar teams and mixologists can focus on the taste and flavour of the product, - allowing more time to develop frozen cocktail ideas and frozen drink recipes to keep the menu enticing for customers - leaving the machine to reliably and accurately manage the texture and consistency, moving your menu away from slushies drink and serving up premium frozen cocktails and mocktails!
For more information, visit: www.carpigiani.co.uk/slush-machines/smart-plus